Research Issues in Personalization of Mobile Services

Full Text (PDF, 447KB), PP.1-8

Views: 0 Downloads: 0

Author(s)

Muhammad Asif 1,* John Krogstie 1

1. Department of Computer and Information Science, IDI Norwegian University of Science and Technology, Trondheim, Norway

* Corresponding author.

DOI: https://doi.org/10.5815/ijieeb.2012.04.01

Received: 8 May 2012 / Revised: 10 Jun. 2012 / Accepted: 5 Jul. 2012 / Published: 8 Aug. 2012

Index Terms

Mobile services, personalization, user model, context model, mobile information systems

Abstract

Personalization is gaining more importance with the increase of mobile and community services. Provision of personalized mobile services can help to meet the individual needs at a time and place when and where a user needs it. Mobile services should be designed to be usable and useful to realize the benefits of personalization. It is not an easy task to satisfy the individual's goals or needs. Currently, mobile services are designed either using a client side or server- side approach. At the same time, it is raising different research issues ranging from technological to security or privacy concerns. In this work, we described the current research and development in the area of personalization of mobile services. The objective of this paper is to analyze which design approach is suitable for the personalization of mobile services. Finally, we have discussed issues and challenges related to client-side personalization vs server-side personalization and the recent trends in personalization of mobile services.

Cite This Paper

Muhammad Asif, John Krogstie, "Research Issues in Personalization of Mobile Services", International Journal of Information Engineering and Electronic Business(IJIEEB), vol.4, no.4, pp.1-8, 2012. DOI:10.5815/ijieeb.2012.04.01

Reference

[1]Fausto, M. and P. Alberto. Context planning and user profiling in mobile services. 2010. IEEE.

[2]Kim, W., Personalization: Definition, status, and challenges ahead. Journal of object technology, 2002. 1(1): p. 29-40.

[3]Zimmermann, A., M. Specht, and A. Lorenz, Personalization and context management. User Modeling and User-Adapted Interaction, 2005. 15(3): p. 275-302.

[4]Asif, M. and J. Krogstie, Taxonomy of Personalization in Mobile Services, in Proceedings of the 10th IADIS International Conference e-Society 2012, ISBN: 978-972-8939-67-02012: Berlin, Germany.

[5]Sunikka, A. and J. Bragge. What, Who and Where: Insights into Personalization. in Hawaii International Conference on System Sciences, Proceedings of the 41st Annual. 2008.

[6]Heikkinen, K., et al., Personalized View of personal information. WSEAS Transactions on Information Science and Applications, 2004. 2(4).

[7]Fan, H. and M.S. Poole, What is personalization? Perspectives on the design and implementation of personalization in information systems. Journal of Organizational Computing and Electronic Commerce, 2006. 16(3-4): p. 179-202.

[8]Perugini, S. and M.A. Gonçalves, Recommendation and personalization: a survey. Journal of Intelligent Information Systems, 2002.

[9]Byun, H.E. and K. Cheverst. Exploiting user models and context-awareness to support personal daily activities. 2001.

[10]Abowd, G., et al. Towards a better understanding of context and context-awareness. 1999. Springer.

[11]Coutand, O., A Framework for Contextual Personalised Applications, 2009, kassel university press GmbH: Germany. p. 240.

[12]Henricksen, K. and J. Indulska. Modelling and using imperfect context information. 2004. Ieee.

[13]Krogstie, J., et al., Usable M-Commerce Systems: The Need of Model-Based Approaches. Advances in mobile commerce technologies, 2003: p. 190.

[14]Kuflik, T., J. Kay, and B. Kummerfeld, Lifelong Personalized Museum Experiences. Proc. Pervasive User Modeling and Personalization (PUMP'10), 2010.

[15]Berkovsky, S., T. Kuflik, and F. Ricci, Mediation of user models for enhanced personalization in recommender systems. User Modeling and User-Adapted Interaction, 2008. 18(3): p. 245-286.

[16]Bilchev, G., et al., Personal spaces—ePerSpace. BT technology journal, 2005. 23(3): p. 226-238.

[17]3GPP, 3rd Generation Partnership Project. , in Data Description Method (DDM) - 3GPP Generic User Profile (GUP). Technical specification of Technical Specification Group Terminals, Version 10.0.0 2011.

[18]Bartolomeo, G., et al. Handling User Profiles for the Secure and Convenient Configuration and Management of Mobile Terminals and Services. 2005. IEEE.

[19]Ghosh, R. and M. Dekhil. Discovering user profiles. in Proceedings of the 18th international conference on World wide web. 2009. Madrid, Spain: ACM.

[20]Juong-Sik, L. and U. Chandra. Mobile phone-to-phone personal context sharing. in Communications and Information Technology, 2009. ISCIT 2009. 9th International Symposium 2009.

[21]Kuflik, T. and K. Poteriaykina, User model on a key, Proceedings of the 20th ACM conference on Hypertext and hypermedia2009, ACM: Torino, Italy. p. 371-372.

[22]Lee, W.P., Deploying personalized mobile services in an agent-based environment. Expert Systems with Applications, 2007. 32(4): p. 1194-1207.

[23]Jannach, D. and G. Kreutler. Personalized user preference elicitation for e-services. 2005. IEEE.

[24]Agostini, A., et al., Towards highly adaptive services for mobile computing. Mobile information systems, 2005: p. 121-134.

[25]Papadogiorgaki, M., et al. Distributed user modeling for personalized news delivery in mobile devices. 2007. IEEE.

[26]Wasinger, R., et al., Client-side User Modelling across Multiple Mobile Applications. 2011.

[27]Gerber, S., et al., PersonisJ: Mobile, Client-Side User Modelling, Adaptation, and Personalization, Springer Berlin / Heidelberg. p. 111-122, 2010.

[28]Juong-Sik, L., et al. Personal Relationship Management via Mobile Phone. in Consumer Communications and Networking Conference (CCNC), 2010 7th IEEE. 2010.

[29]Shuk Ying, H. and S.B. Bull. Users' Adoption of Mobile Services: Preference and Location Personalization. in 2010 5th International Conference on Computer Sciences and Convergence Information Technology (ICCIT 2010), 30 Nov.-2 Dec. 2010. Piscataway, NJ, USA: IEEE.

[30]Mulligan, D. and A. Schwartz. Your place or mine?: privacy concerns and solutions for server and client- side storage of personal information. 2000. ACM.

[31]Brem, D., et al. Personalized Cultural Heritage GeoNotes. 2010.

[32]Wang, Y. and A. Kobsa, Technical solutions for Privacy-Enhanced personalization. Intelligent User Interfaces: Adaptation and Personalization Systems and Technologies, 2009: p. 326-353.

[33]Blom, J., Challenges for User-Centric Personalization Research. Designing Personalized User Experiences in eCommerce, 2004, Springer Netherlands. p. 333-348.

[34]Heckmann, D., Ubiquitous user modeling for situated interaction. User Modeling 2001: p. 280-282.

[35]Adomavicius, G. and A. Tuzhilin, Personalization technologies: a process-oriented perspective. Communications of the ACM, 2005. 48(10): p. 83-90.

[36]Hella L, Krogstie J (2010) A Structured Evaluation to Assess the Reusability of Models of User Profiles. Paper presented at the EMMSAD - Conference on Evaluating Modeling Methods in Systems Analysis and Design, Hammamet, Tunis, 7-8/6.