Business Process Re-Engineering in Public Administration of Kingdom of Saudi Arabia

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Author(s)

Arwa S. Bokhari 1,* Rizwan J. Qureshi 1

1. Faculty of Computing and Information Technology, King Abdulaziz University, Saudi Arabia

* Corresponding author.

DOI: https://doi.org/10.5815/ijieeb.2016.04.02

Received: 18 Apr. 2016 / Revised: 13 May 2016 / Accepted: 12 Jun. 2016 / Published: 8 Jul. 2016

Index Terms

BPR, Saudi public administration, t-government, knowledge management

Abstract

The government of Saudi Arabia is in the phase of transformation. Business process reengineering (BPR) can play a vital role in assessing this conversion. BPR methodologies provide ways to optimize the use of resources while maintaining high-quality services. The aim of this paper is to investigate the introduction of BPR in Saudi Arabia public sector. A framework is proposed to transform change using a knowledge based. The proposed solution is validated through survey. The results of the survey show that Saudi Governmental Agencies acquire the power to implement the BPR successfully especially if it is implemented with knowledge management and the BPR movement started at small scale.

Cite This Paper

Arwa S. Bokhari, Rizwan J. Qureshi, "Business Process Re-Engineering in Public Administration of Kingdom of Saudi Arabia", International Journal of Information Engineering and Electronic Business(IJIEEB), Vol.8, No.4, pp.10-17, 2016. DOI:10.5815/ijieeb.2016.04.02

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